PRIVACY
I.- Identity and address of the person responsible for collecting the Personal Data.
Mobile Content Factory, with address at fourth floor, premises no. 410, building 1, 310 DMC - Bldg 01 - DUBAI MEDIA CITY, Dubai, United Arab Emirates, CDMX, is the legal entity responsible for collecting and protecting your personal data.
You can contact us through the email address: support-az@my-subscriptions-az.com
II.- Purposes of Data Processing
Mobile Content Factory respects the privacy rights of its clients and is committed to protecting personal information collected, stored and used in connection with the products, services, content and applications it markets. The personal information that you give us will only be used to provide you with all our services, to allow your identification and authentication on the websites where Mobile Content Factory offers services, in billing and administration functions; to contact you for the purposes of investigation and internal reports and in general to provide you with the content, services and products that you have requested from us; inform you about promotions, changes or new products or services that are related to the one purchased by you; to comply with the obligations contracted with our clients; carry out studies on consumption habits and evaluation for better quality in the service we provide.
To fulfill the aforementioned purposes, we may collect your personal data, which may be:
Personal information. User name, cell phone number, brand, model, browser type and operating system, email; among others.
Information we collect when you register for our services: you are required to establish a password-protected personal account for all of our services. During the account creation process and/or placing an order, we may need you to provide us with certain personal information, namely contact and billing information (such as your mobile number). We will use this information to provide you with our services and to contact you regarding items in which you have expressed interest. We may also collect demographic and usage data (information submitted by you or collected by Mobile Content Factory, necessary for the proper operation and billing of our service, such as the period and extent of your use of the service) .
Technical information. Mobile Content Factory website collects and maintains technical information in relation to visits to our website, such as the IP address assigned to the computer visiting the page, the type of browser used by the visitor and the operating system of the websites. user connections to the service. This data is not linked to your personal account. They are used to analyze the ways in which you connect to our website and how we can improve user service.
Cookies. In addition to the information you provide to us, we will use cookies to collect information and data automatically. Cookies are small text files that the website can use to recognize users and the visits they make to the website. We can also store user information using cookies that we can access when the user visits the website again. This way we can observe your behavior and collect additional data in order to improve your experience with us. Cookies do not include personal data such as your name, mobile phone number, email address or zip code. Furthermore, under no circumstances will we disclose contact information from cookies to third parties. These cookies and other technologies can be disabled or your browser set to alert you when they are being sent to your computer, although this may affect your ability to access and purchase online. To learn how to do this, consult your software specialist.
III.- Options and means to limit the use or disclosure of data.
Expressing your desire not to receive more messages and/or promotional emails, to which we will respond through the email address that you provide us, within a maximum period of 20 business days.
Personal data protection.
Mobile Content Factory uses industry best practices to protect your personal information and privacy. This information can only be accessed by a small group of professionals in charge of different confidentiality tasks.
IV.- Means to exercise the Rights of Access, Rectification, Cancellation and Opposition.
In exercising your right to informational self-determination, you have the right to access your personal data that we possess and to be informed about its processing, to rectify it if it is incorrect; to cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, you consider that they are being used for non-consensual purposes or the requested service has ended; or, oppose the processing of personal data for specific purposes.
For this purpose, we have implemented the following mechanisms for the exercise of the Rights of Access, Rectification, Cancellation and Opposition: Submission of the request through the electronic address: atencionpe@ayudacliente.com or on our page support-az@my-subscriptions-az.com or directly in writing at our Privacy Department fourth floor, premises no. 410, building 1, 310 DMC - Bldg 01 - DUBAI MEDIA CITY, Dubai, United Arab Emirates providing:
a) Name of the user, cell phone number, brand, model, type of browser and operating system, home address and/or email where you can be informed of the response to your request;
b) Accompany official identification or documents that prove the legal representation of the Owner of the personal data;
c) Describe clearly and precisely the personal data with respect to which you intend to exercise any of the rights listed and
d) Provide the elements or documents that facilitate the location of personal data.
You will receive a response to your request within a maximum period of 20 business days, counted from the day we receive the request, which meets all the aforementioned requirements.
V.- Data transfers to third parties.
Your personal data may be transferred and processed inside and outside the country, by persons other than Mobile Content Factory. In that sense, your information may be shared with Cellular Telephony, Internet and/or telecommunications Companies, in order to provide the services, content and applications requested from us, which implies that the information will only be shared with our partners. and agents, as necessary and will only be used to improve the quality and personalize the services we provide to you. Third parties that provide website support, billing, processing, fulfillment, marketing and other services on our behalf may also have access to your personal information to provide those services; We may even send you additional information about the service through the cell phone number you provide us.
We undertake not to transfer your personal information to third parties without your consent. If you do not express your opposition to your personal data being transferred, it will be understood that you have given your consent to do so.
VI.- Changes to the Privacy Notice.
Mobile Content Factory reserves the right to make modifications to this Privacy Notice at any time, by virtue of reforms to current regulations regarding the protection of personal data or telecommunications, due to the implementation of new internal policies of the company or new requirements for the provision or offering of our content, applications, services or products. Therefore, you should frequently review the Privacy Notice. Your continued use of the Services will signify your acceptance of these changes.
Modifications to the Privacy Notice will be made public through our website (privacy notice section).
By installing, using, registering or otherwise accessing the Services, Products, Applications and Content of Mobile Content Factory you express your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you must not install, use, register or otherwise access the Services.